The Regulation of Mobile Money in Emerging Markets: State of Play

1. The regulation of mobile money is currently the focus of considerable discussion and debate among development partners, policy “think-tanks”, industry researchers and academics. Financial regulatory frameworks for mobile money are evolving at a fast pace in emerging markets (fast for the world of financial regulation). This is in response to industry players competing to either hold onto or claim new turf in the mobile money space and the payments space more generally.
 
2. Regular announcements are now being made citing latest moves by individual countries toward establishing enabling regulatory environments for mobile money.1 Internationally accepted standards for the regulation of mobile money are also emerging; notably, the Alliance for Financial Inclusion (AFI) is very proactive in this area, publishing guidance papers outlining common approaches for the oversight and supervision of mobile money and mobile financial services more broadly. The increased international focus on financial inclusion is also contributing to driving the fast pace in regulatory developments; policy makers are looking beyond their traditional policy objectives of promoting safe and efficient financial systems and have added to their plate a focus on promoting financial inclusion efforts. In late 2013 Alfred Hannig (Executive Director of AFI) noted that this phenomenon is mostly being seen in emerging countries and is progressing to the extent that these emerging countries are ‘reshaping the approach of central banking’.
 
3. Our international research project, The Regulation of Mobile Money, is tracking and contributing to these developments. One of our end-products will be a Regulatory Handbook.
The Handbook will identify and provide detail on high level principles on which general international agreement is emerging. Regulators will be able to use the Handbook to benchmark and assess their approach to designing oversight and supervisory frameworks for mobile money, tailored for their local jurisdiction.
 
4. It is important, however, that the refinement and implementation of the regulatory frameworks does not become the sole focus of financial regulators. Financial regulators, with the goals of financial inclusion in mind, also need to take responsibility to ensure end-users are provided with safe, affordable and useable payment options. This article highlights two areas which we believe warrant further focus from financial regulators: (i) encouraging the use of simplified KYC (Know Your Customer) procedures for implementing Anti-Money Laundering and Countering the Financing of Terrorism (AML/CFT) measures for payment methods supporting financial inclusion; and (ii) working to understand and build consumer demand for mobile money so as to encourage the building of sustainable mobile money ecosystems with the purpose of improving financial inclusion.

 

Originally Published: 
01/04/2014